Legal
Privacy Policy
Last updated: 13 July 2026
This Privacy Policy explains how PlexioCloud (“we”, “us”, “our”) collects, uses, shares and protects information when you visit our website or work with us. We keep it plain: we collect only what we need, we don’t sell your data, and you stay in control.
01 Information we collect
We collect information in a few limited ways:
- Information you give us — such as your name, email, company and message when you use our contact form or email us.
- Usage data — basic, mostly anonymous analytics like pages viewed, referring site, browser type and approximate region, used to understand and improve the site.
- Technical data — IP address, device and log information collected automatically by our hosting and security providers.
02 How we use your information
We use the information we collect to:
- Respond to your enquiries and deliver the services you request.
- Operate, maintain, secure and improve our website.
- Send you project-related communications you have asked for.
- Meet legal, accounting and security obligations.
We do not use your data to train third-party models, and we never sell it.
03 Legal basis for processing
Where the GDPR applies, we process personal data on the basis of your consent, the performance of a contract with you, our legitimate interests in running and improving our business, and compliance with legal obligations.
04 Cookies & analytics
We use a small number of essential and analytics cookies to keep the site working and to understand how it is used. You can control or block cookies through your browser settings; disabling some cookies may affect how the site functions.
05 Sharing & third parties
We share information only with trusted service providers who help us run our business — for example hosting, analytics, email and security vendors — and only to the extent needed to provide their service. These providers are bound by confidentiality and data-protection obligations. We may also disclose information where required by law.
06 Data retention
We keep personal data only as long as necessary for the purposes described here, to comply with our legal obligations, resolve disputes and enforce our agreements. When it is no longer needed, we delete or anonymise it.
07 Security
We protect data with industry-standard measures including SSL/TLS encryption in transit, access controls and reputable infrastructure providers. No method of transmission or storage is perfectly secure, but we work to keep your information safe.
08 Your rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Request deletion of your data.
- Object to or restrict certain processing.
- Request a copy of your data in a portable format.
- Withdraw consent at any time.
To exercise any of these rights, contact us using the details below.
09 Children’s privacy
Our website and services are not directed to children under 16, and we do not knowingly collect personal data from them.
10 Changes to this policy
We may update this policy from time to time. When we do, we will revise the “Last updated” date above. Significant changes will be highlighted on this page.
Contact us
Questions about this policy or your data? Email us at hello@plexiocloud.com or reach out through our contact page.